Privacy policy
Effective October 12, 2026. This policy describes the external TravelJoy form, publicly checked details, and account settings that still need confirmation.
Who we are
Legal entity: Forty-Three Media Service Inc., doing business as Custom Fit Travel. Privacy contact: info@customfittravel.com.
Custom Fit Travel is a trade name of Forty-Three Media Service Inc. In this policy, “Custom Fit Travel,” “we,” “us,” and “our” mean Forty-Three Media Service Inc., doing business as Custom Fit Travel. For privacy questions, contact info@customfittravel.com.
This policy explains information handling connected with our website and initial travel inquiries. If you later arrange travel with us, additional information and notices may be needed for the services you request. Other businesses, including travel suppliers and websites you visit through our links, have their own privacy practices.
How the inquiry form works
REQUIRES LEGAL REVIEW
The inquiry form is hosted by TravelJoy at this TravelJoy form. It loads after you select “Load inquiry form,” or you can choose its direct link. The form is a separate, externally controlled page; its fields and service behavior can change independently of this website. Review the TravelJoy privacy policy before loading or submitting it.
Information requested by the inspected form: first name (required), last name (required), email address (required), phone number (optional), destination (optional), travel dates (optional), number of travelers (optional), approximate budget excluding air (optional), additional notes (optional).
Required fields are marked in the TravelJoy form. Optional questions can be left blank. Please avoid providing travelers’ birth dates, children’s identifying details, passport numbers, payment information, or medical information in your initial inquiry. The website’s own code has no access to the contents of this cross-origin form.
What is stored: TravelJoy stores submitted form responses and associated contact and trip records. Its documentation explains that an embedded inquiry creates a trip and client profile, with responses available in the advisor workspace.
Storage systems and locations: The TravelJoy workspace associated with this form is the known inquiry record system. Specific physical storage locations, backups, exports, connected systems, and any resulting email copies have not been verified for this account.
Submission destination and recipients: Submissions go directly to TravelJoy and the workspace associated with this exact form. The workspace owner, authorized account users, notification recipients, and any client-confirmation settings have not been independently verified. No particular email-delivery destination is confirmed.
Retention: The account-specific retention period, deletion procedure, backup handling, and retention of any exported or emailed copies remain unverified. No fixed retention period is promised in this policy.
Technical information: Loading the form connects the browser to TravelJoy and reveals network and browser information. The website also provides its origin to the embedded form for integration. TravelJoy’s privacy policy describes device/IP information, usage data, and referring-page information.
Provider cookies and tracking: TravelJoy controls the embedded document and its scripts. Its privacy policy describes cookies, tracking tools, advertising, and privacy choices. The precise cookie and tracking configuration for this form, including behavior after submission, has not been fully audited.
Verification limits: Account routing, access, notification settings, and retention remain unverified. The owner selected this form for initial Custom Fit Travel inquiries and confirmed receiving the test email and seeing the test inquiry in TravelJoy. That report does not establish the email type, full recipient list, account permissions, or retention settings.
Submission check: One authorized standalone-form test on October 12, 2026 displayed TravelJoy’s thank-you acknowledgment. The owner then confirmed receiving the test email and seeing the inquiry in TravelJoy. The email type and full routing configuration were not established. Submission through the website’s embedded form has not been tested.
A form acknowledgment is not a travel reservation or evidence that a particular mailbox received a message.
Information we receive when you contact us
If you email us, we receive your email address, the name associated with your message, its contents, and any attachments you send. This may include a phone number, destination ideas, approximate dates, traveler count, travel interests, a budget range, and other details you choose to share. We also keep the correspondence needed to follow up on your inquiry.
Please do not put passport details, payment-card information, account passwords, sensitive medical information, or children's identifying information in an initial inquiry. If a later stage of travel planning requires additional information, ask us how to provide it appropriately. Share information about another person only when you have permission to do so.
Technical information and website delivery
Our hosting and security providers process technical information to deliver and protect the website. Depending on the service and its configuration, this can include your IP address, browser and device information, requested pages, referring page information, and request dates and times. The external form’s technical processing and the limits of our review are described above.
How we use information
We use information you send to understand and respond to your travel request, discuss suitable planning services, communicate with you about that request, and maintain related correspondence. We also use relevant information to operate and troubleshoot the website, prevent spam or misuse, and meet applicable legal obligations. Any marketing permissions, connected lists, or automated follow-up settings associated with the TravelJoy account still require review; the website itself adds no marketing checkbox or mailing-list integration.
When information is shared
Providers of website hosting, security, inquiry forms, email, and business record storage may process information while providing those services to us. If your inquiry requires assistance from our host agency, Montecito Village Travel, or a travel supplier, we may share information relevant to the assistance you have requested. These recipients can include hotels, tour operators, and transportation providers. We may also disclose information when required by law or reasonably necessary to respond to a valid legal request, protect people, or address fraud or misuse.
The website’s own code adds no advertising service. TravelJoy and other providers have separate information-handling practices; we have not verified all account-specific downstream disclosures or advertising settings. These practices and any required privacy choices still require review.
Cookies and online tracking
The Custom Fit Travel page code adds no analytics, advertising pixels, or browser-storage writes. Its fonts, images, and iframe-resizing library are served with the website. Before you choose to load the form, that code makes no request to TravelJoy. This statement covers our page code, not hosting, security services, or the external TravelJoy form.
After the form is loaded, TravelJoy controls its own document, scripts, cookies, and network requests. Its privacy policy discusses technical information, tracking tools, advertising and opt-out options. The precise tools used in this form and their behavior after submission have not been fully audited. Loading the form is a choice to contact an external service, not a claim that all legally required consent has been obtained.
The website’s own code has no special handling for Do Not Track or Global Privacy Control signals. Provider behavior, applicable legal requirements, and any additional consent or opt-out controls still need review. Browser cookie controls may affect the form. You can avoid loading it and use a direct email contact instead.
Your information and choices
You can choose whether to contact us and how much optional information to provide. To ask about information you have sent us, or request access, correction, or deletion, email info@customfittravel.com. Please describe your request without including sensitive identification documents. We may need enough information to verify that the request concerns you before disclosing or changing records.
We will address requests in accordance with applicable law. Some information may need to be kept to meet legal obligations, complete services you have requested, or resolve a dispute. These choices do not limit any privacy rights you may have under applicable law.
How long information is kept
Retention depends on the purpose and type of information. Relevant considerations include whether an inquiry remains active, whether you ask us to provide planning services, applicable recordkeeping obligations, and the need to resolve a dispute or security issue. Technical records are also subject to the hosting and security providers' applicable settings and practices. Contact us with a question or deletion request about your information.
Security and children
No website, email system, or electronic storage method can be guaranteed completely secure. Use the initial inquiry only for general contact details and travel preferences, and contact us before sending sensitive documents.
This website is intended for adults arranging travel. We do not knowingly collect personal information directly from children under 13. If you believe a child has sent us personal information through this website or an associated inquiry, contact us so we can review the situation and take appropriate action.
Other websites
If you follow a link to a third-party website, that website's privacy notice explains its information handling. This includes advisor profiles, travel supplier websites, and social-media services. This policy does not describe those businesses' independent practices.
Changes to this policy
We will post later revisions here with an updated date. For a material change, we will also provide a prominent notice on the website or another appropriate notice before the change takes effect, and obtain consent when required by law.
Contact
Forty-Three Media Service Inc., doing business as Custom Fit Travel
Email: info@customfittravel.com